Champion System is all about making custom clothing easy. If after reading the information below you need assistance in any aspect of the order procedure, please contact our National Sales Manager, Sean Adam at our office at 1.800.479.3995  - we will be more than happy to help you!!

Champion System Order Process

Follow these simple steps and you will have your custom clothing before you know it!

  • Check out our informative website. You will find the huge range of clothing we offer complete with pictures, descriptions and pricing. Get an idea of what you think you will order in terms of items and quantities.
  • Send your preliminary order to one of Champion System Canada’s sales reps. Before we can start any design we need to organize a 50% deposit based on your order. Why do we need a deposit? As we don’t charge for artwork we need to cover our time spent in design as well as cover the initial production of your clothing. The deposit will come off the final balance of your order. The deposit also allows us to send you a free SIZING KIT, upon request, to make sure you see the quality of the clothing and also important to make sure you are ordering the correct size. Payment by credit card (Visa and Mastercard) is accepted.
  • Once the deposit is paid, we can then set up your online art account and send you a username and password. Log on to www.champ-sys.ca, then click CUSTOMER LOGIN on the top right hand corner of the home page and begin uploading your information (artwork stage). 
WHAT DO YOU NEED TO UPLOAD?

a. Design ideas/concepts
b. Design files
c. Suitable logos
d. Written design descriptions and specific colours
e. List of specific items you would like us to design

 

  • You will receive an email in a few days after uploading your design information asking you to log on and review your design proofs. You can view your proofs and submit any changes online. This process continues until you are 100% happy with the proof and sign off to proceed. Remember we don’t charge for artwork, so you can ask for as many changes as you like!
  • Once you are happy with the designs and have APPROVED them online, the design process is complete and all we need now is a completed order form.
  • You can download the order form from our website or you can email us and we will send you one. Once you fill in all the details of your order, including final quantities of each design and shipping information, simply email this to our sales rep directly and we will process the order for you. Remember to be very careful with the order form information as what you order here will be what is produced and shipped!
  • Approximately 4 weeks later you will receive a balance invoice from our office. The total of your order less the deposit you paid is now due before we ship. Again we can accept credit card (VISA and MC) for payment. Once the balance is paid your goods will be released and shipped.
  • No later than 6-8 weeks after approving the designs and submitting your order, your custom clothing will arrive via Fed Ex on your doorstep and you will be ready to go! We always like to hear back from our customers telling us about the kit and sending photographs. Any feedback is gladly accepted and greatly appreciated – it is how we have developed such a great quality product and will continually improve!

 

*2013